Email & Text Coordination

In conjunction with the Lone Star’s Behavioral Marketing application, Maverick, a fully scaled email and text program is available for full customer life cycle management. All emails/texts can be created by business users and are rule based. Examples of primary transactional emails include:

• Deposit and order status
• Billing and payment
• Renewal
• Move out/switch confirmation
• Usage/consumption updates
• Win-back offers